🇲🇾 Malaysia Pricing in MYR & USD

Simple, Transparent Pricing

No hidden fees. No complicated tiers. Pick your plan, add what you need, and only pay for what you use on conversations.

WhatsApp Business API

Choose Your WhatsApp Plan

Platform fee covers your dashboard, agent seats, chatbot flows, and support. WhatsApp conversation charges are billed separately based on actual usage.

WhatsApp
Starter
Perfect for small businesses getting started
RM 499 /mo
≈ USD 112/month
What's included
  • ✓ 1 WhatsApp Business Number
  • ✓ 1 Agent Seats (Team Inbox)
  • ✓ Unlimited Broadcast Campaigns Additional charges apply based on Meta’s official WhatsApp Business API messaging rates, plus a 20% platform service fee.
  • ✓ Contact Management
  • ✓ Message Template Manager
  • ✓ Basic Analytics Dashboard
  • ✓ WhatsApp Chat Widget
  • ✓ WhatsApp QR Code Generator
  • ✓ Email /Chat Support Inbox (Web & mobile)
Get Started
WhatsApp
Enterprise
High-volume businesses & agencies
Custom
Tailored to your volume & needs
Everything in Professional, plus
  • ✓ Multiple WhatsApp Numbers
  • ✓ Unlimited Agent Seats
  • ✓ Unlimited Chatbot Flows
  • ✓ AI-Powered Chatbot Builder
  • ✓ Unlimited Contacts
  • ✓ Custom CRM Integrations
  • ✓ Dedicated Account Manager
  • ✓ 99.9% SLA Uptime Guarantee
  • ✓ On-site / Virtual Onboarding
  • ✓ Quarterly Business Reviews
  • ✓ Volume Discount on Conversations
Contact Sales
💬 WhatsApp Conversation Rates
Charged monthly based on actual conversations. A conversation = a 24-hour messaging window with one customer, not per message.
Type Description Rate (MYR) Rate (USD)
📢 Marketing
Promotions, offers, campaigns, announcements
 Business-initiated. Requires opt-in from customer. RM 0.42 /conv $ 0.103 /conv
🔔 Utility
Order updates, shipping alerts, appointment reminders
 Business-initiated. Transactional nature. Post opt-in. RM 0.068 /conv $ 0.017 /conv
🔐 Authentication
OTPs, login codes, 2FA, payment verification
 Business-initiated. For account verification flows. RM 0.068 /conv $ 0.017 /conv
💬 Service (within 24hr window)
Replies to customer-initiated messages
 Customer writes first. You reply within 24 hours. FREE FREE
💬 Service (after 24hr window)
Business-initiated after the window has expired
 New window opens. Billed as a new conversation. ... /conv ... /conv
👤 Additional Agent Seat
Add more agents to your Team Inbox.
Each seat gets its own login and conversation queue. RM 85 /mo $ 19 /month
🤖 Additional Chatbot Flow
Build more automation flows —
FAQs, lead qualification, order tracking, bookings, and more. RM 85 /mo $ 19 /month
What is a conversation? WhatsApp charges per 24-hour conversation window, not per individual message. Once a conversation opens, you can send unlimited messages to that customer within 24 hours at no extra charge. Conversation costs are billed monthly based on your actual usage and added to your next invoice.
Add-Ons

Scale What You Need

Add extra agent seats, chatbot flows, or SMS to any plan at any time. No plan changes needed.

👤
Additional Agent Seat
Add more agents to your Team Inbox. Each seat gets its own login and conversation queue.
RM 85/mo
≈ USD 19 / month
🤖
Additional Chatbot Flow
Build more automation flows — FAQs, lead qualification, order tracking, bookings, and more.
RM 85/mo
≈ USD 19 / month
📱
SMS Bundle
Add SMS capability to your WhatsApp plan. Send OTPs, alerts & campaigns via SMS as a fallback channel.
From RM 89/mo
1,000 SMS · See SMS tab
✉️
Email Marketing Bundle
Add bulk email capability. Run campaigns, drip sequences & transactional emails via Amazon SES.
From RM 399/mo
50,000 emails · See Email tab
Plan Comparison

What's in Each Plan

Feature Starter
RM 499/mo$ 112/mo		 Professional
RM 999/mo$ 225/mo		 Enterprise
Custom
WhatsApp Numbers 1 1 Multiple
Agent Seats (Team Inbox) 3 5 Unlimited
Chatbot Flows Add-on 2 included Unlimited
Contact Management 5,000 25,000 Unlimited
Message Templates 10 Unlimited Unlimited
Broadcast Campaigns ✓ ✓ ✓
Campaign Scheduling – ✓ ✓
REST API Access – ✓ ✓
Shopify / WooCommerce – ✓ ✓
Zapier / Pabbly – ✓ ✓
Click-to-WhatsApp (CTWA) – ✓ ✓
Advanced Analytics – ✓ ✓
Custom CRM Integration – – ✓
AI Chatbot Builder – – ✓
Dedicated Account Manager – – ✓
SLA Guarantee – – ✓
Support Email 48hr Chat + Email 24hr Dedicated
Onboarding Self-service Guided On-site / Virtual

Need a Custom Enterprise Solution?

Large teams, high message volumes, multiple WhatsApp numbers, or reseller requirements? We'll build a package that fits exactly what your business needs — with volume discounts and a dedicated account manager.

Multiple Numbers Unlimited Agents Volume Discounts Custom Integrations SLA Guarantee White-Label Option PDPA DPA Agreement
Contact Sales 💬 WhatsApp Us
Email Marketing

Bulk Email Packages

Powered by Amazon SES — enterprise-grade deliverability at Malaysian-market pricing. Run campaigns, drip sequences, OTP emails, and transactional messages.

Email
Email Business
High-volume senders & marketing teams
Custom
Tailored to your volume & needs
Everything in Email Pro, plus
  • ✓ 1,000,000 emails per month
  • ✓ Unlimited Contacts
  • ✓ Up to 5 User Logins
  • ✓ Advanced Automation Builder
  • ✓ Custom Reporting & CSV Exports
  • ✓ Dedicated IP + Custom Domain
  • ✓ Deliverability Consulting Session
  • ✓ Dedicated Account Manager
  • ✓ Priority SLA Support
Contact Sales
Feature Email Business
Custom
Emails / Month 1,000,000
Contacts Unlimited
Email Builder ✓
Templates Unlimited
A/B Testing ✓
Automation Flows ✓
Advanced Segmentation ✓
Dedicated IP ✓
Custom Domain (DMARC) ✓ Full
Multi-user Logins 5
Account Manager ✓

Need More Than 1 Million Emails?

We offer custom high-volume email packages for enterprises, ESPs, and agencies sending at scale. Get volume discounts, multiple IPs, and custom SLA terms.

1M+ emails/month Multiple Dedicated IPs Custom Warmup Plan Deliverability Audit
Get a Quote
SMS Messaging

SMS Bundles for Malaysian Businesses

Use SMS as your primary channel or as a WhatsApp fallback. All SMS plans deliver to all Malaysian telcos — Maxis, Celcom, Digi, U Mobile, and Tune Talk.

Pay-As-You-Go SMS

No monthly commitment. Top up your credit and send when you need to. Ideal for low-volume senders or one-off campaigns.

RM 0.10
per SMS (MYR)
Top Up Now
Monthly Bundles

Save More, Send More

Commit to a monthly bundle and get a lower per-SMS rate. Unused SMS does not roll over.

1,000 SMS / mo
RM89
/month · ≈ USD 20
RM 0.089 / SMS
  • All Malaysian Telcos
  • Sender ID Customisation
  • Delivery Reports
  • Basic Dashboard
Get Bundle
5,000 SMS / mo
RM349
/month · ≈ USD 79
RM 0.070 / SMS
  • All Malaysian Telcos
  • Sender ID Customisation
  • Delivery Reports
  • Analytics Dashboard
  • Scheduling
Get Bundle
10,000 SMS / mo
RM599
/month · ≈ USD 135
RM 0.060 / SMS
  • All Malaysian Telcos
  • Sender ID Customisation
  • Delivery Reports
  • Analytics Dashboard
  • Scheduling & API Access
  • Priority Support
Get Bundle
Custom Volume
Custom
50,000+ SMS/month
Volume discounted rates
  • All Malaysian Telcos
  • Dedicated Sender ID
  • Full API Access
  • Delivery SLA
  • Dedicated Account Mgr
  • OTP & 2FA Templates
Contact Sales
Use Cases

What You Can Send via SMS

🔐
OTP & Authentication

Login verification, payment confirmation, 2FA codes — delivered in < 5 seconds.

📢
Promotional Campaigns

Flash sales, loyalty offers, event announcements. Reaches customers without internet.

🔔
Transactional Alerts

Order confirmations, delivery updates, appointment reminders, payment receipts.

↩️
WhatsApp Fallback

Automatically fall back to SMS when a WhatsApp message isn't delivered.

💊
Healthcare Reminders

Clinic appointments, medication reminders, lab result alerts via SMS.

🏦
Financial Notifications

Transaction alerts, policy renewals, loan status, fraud warnings.

High-Volume SMS for Enterprises

Sending 50,000+ SMS per month? We negotiate bulk rates on your behalf and offer dedicated sender IDs, delivery SLA, and API integration support.

Custom Sender ID OTP Templates Full API Access Delivery SLA International SMS
Get a Quote 💬 WhatsApp Us
FAQ

Pricing Questions Answered

No. MesejGo charges zero setup fees and zero onboarding fees. Your monthly plan starts only when your WhatsApp Business number is verified and live. For Enterprise clients, we provide free guided onboarding as part of the package.
A conversation is a 24-hour messaging window with one customer — not per message. Once a conversation opens, you can send unlimited messages within that 24-hour window at no extra charge. Marketing, Utility, and Authentication conversations each have different rates. Service conversations (where the customer messages you first) are free within the 24-hour window.
Yes. Your MesejGo dashboard shows real-time conversation usage broken down by type (Marketing, Utility, Authentication, Service) so you can track costs as you go. We also send a usage summary email at 75% and 90% of any pre-agreed budget threshold if you set one.
All displayed prices are exclusive of 8% Malaysian SST, which will be applied at checkout. WhatsApp conversation fees (billed by Meta) may have additional taxes applied depending on your company's registration status.
We accept online banking (FPX), credit/debit cards (Visa, Mastercard), and bank transfer (for annual plans and Enterprise). All payments are processed in Malaysian Ringgit (MYR). Enterprise clients can arrange USD invoicing upon request.
Monthly plans can be cancelled at any time with 30 days notice. You will not be charged beyond the current billing cycle. Enterprise plans follow the terms agreed in your contract. We don't lock you into long-term commitments on standard plans.

Ready to get started? Let's talk.

Free 14-day trial on all WhatsApp plans · No credit card required · Live in 24 hours

📧 Email Us 💬 WhatsApp Us

© 2026 MesejGo · Malaysia · connect@mesejgo.com · All prices in MYR exclusive of 8% SST · WhatsApp conversation fees as per Meta's published rates for Malaysia